Accountable Debt Collection Glasgow in Emerging MarketsLaunched in 2005, Group is a UK-based credit control, recoveries direction, and business process outsourcing company operating in the B2C markets together in Glasgow and also Stratford-upon-Avon. Its focus is on realizing its customers' requirements and providing innovative solutions that help assemble success for them and for their own customers.
Widely considered a leader in regards to creation and the usage of new technologies has established itself as a market leader whilst maintaining its freedom from larger less nimble competitors. Since the businesses launch back into 2008 and its team have won lots of high profile industry awards includingthe best utilization of technologies for itself service customer portal WeWantToSayYes.co.uk and again in 2016 because of its voice recognition dialler platform, as well as being recognised for advanced use of technology is to date the sole DCA to have won both ideal consumer and best commercial DCA.
Broad industry appeal, works with a variety of customers from lots of different sectors including, Banking and finance, Telecoms, Utilities, Insurance and Health Care, we are able to work seamlessly throughout these businesses because of our advanced on boarding processes which are intended to facilitate a comprehensive comprehension of our clients business before commencing work together.
When you operate with nothing is taken for granted, we all take the opportunity to get to understand you and your clients, the plan we invent for you is particular to your business needs and evolves along with our venture.
Customer focussed, has consistently worked with the belief resource that irrespective of the current situation a customer finds themselves dealing with, that they are and will always remain a valued customer of their customers, this ethos implies that functions with its clients across a selection of debt kinds and age. In addition to working with customers on overdue arrears and elderly debt accounts also works with a number of clients at very early stage arrears, often in a white tag capacity carrying and representing the brand name of some of the UK's biggest names.
Investing in our customers, we're a professional services company focusing on a very substantial set of standards which are regulated by the Financial Conduct Authority, and as part of the highly recognized Credit Services Association we are committed to ensuring that all of our people work to the very highest of standards. Training and Development play a key part in the working lives of all employees at all levels, Training doesn't finish once induction is completed but is present throughout the working environment.
Quality assurance plays a key role in all we do at; QA touches all elements of our organization and is covered 'Bad Paper' Explores The Underworld Of Debt Collection : NPR with our line of defence and backed up through our own internal audit group and separate compliance functions.
Groups senior management staff is made up of some of the very experienced and well recognized professionals in the market, with more than a 150 years joint experience in the world of financials.